Terms & Conditions

Effective Date: July 2026

Last Updated: July 2026

Welcome to TravelKyo. These Terms & Conditions govern your use of https://travelkyo.com and all experiences, bookings, products, and services offered through our website.

By accessing our website or booking an experience, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

1. About TravelKyo

TravelKyo is an online platform that offers authentic local travel experiences, travel information, and destination recommendations across India.

Our experiences are designed for small groups to provide a more personal and meaningful travel experience.

2. Eligibility

To book an experience, you must:

  • Be at least 20 years of age, or contact us in advance if younger.
  • Provide accurate and complete booking information.
  • Comply with these Terms & Conditions.

TravelKyo reserves the right to refuse or cancel bookings that do not meet these requirements.

3. Booking Process

Submitting a booking request does not automatically confirm your reservation.

A booking is considered confirmed only after:

  • Payment has been successfully received (if applicable), and
  • You receive a booking confirmation from TravelKyo.

4. Prices

All prices displayed on TravelKyo are subject to change without prior notice.

The price shown at the time of booking will apply to your reservation unless an obvious pricing error has occurred.

5. Payments

Payments may be accepted through secure third-party payment providers, including:

  • Razorpay
  • PayPal (if available)
  • Other approved payment gateways introduced in the future

TravelKyo does not store your complete payment card information.

6. Cancellations & Refunds

Our cancellation and refund rules are explained in our separate Refund & Cancellation Policy.

By booking an experience, you agree to that policy.

7. Changes to Experiences

TravelKyo may modify an itinerary, meeting point, timing, or activity if necessary because of:

  • Weather
  • Public transport delays
  • Government restrictions
  • Safety concerns
  • Local events
  • Operational reasons

Whenever possible, we will provide a suitable alternative.

8. Traveler Responsibilities

You agree to:

  • Arrive on time at the meeting point.
  • Respect local communities and cultures.
  • Follow reasonable safety instructions.
  • Treat other travelers respectfully.
  • Carry any required identification.
  • Inform us of any relevant medical conditions, allergies, or dietary restrictions before the experience.

TravelKyo may remove a participant whose behavior is unsafe, illegal, abusive, or disruptive without any refund where permitted by law.

9. Health & Fitness

Some experiences involve walking, public transport, stairs, uneven paths, or outdoor activities.

You are responsible for ensuring that you are physically able to participate.

If you have any medical concerns, please consult a qualified healthcare professional before booking.

10. Personal Belongings

TravelKyo is not responsible for the loss, theft, or damage of personal belongings during an experience.

Please keep your valuables with you at all times.

11. Third-Party Services

Some experiences may involve third-party services such as:

  • Public transport
  • Restaurants
  • Attractions
  • Hotels
  • Transportation providers

TravelKyo is not responsible for the services, policies, pricing, or actions of third-party businesses.

12. Intellectual Property

Unless otherwise stated, all content on TravelKyo, including text, images, graphics, logos, branding, and website content, belongs to TravelKyo or is used with permission.

You may not copy, reproduce, distribute, or use our content without prior written permission.

13. Website Availability

We aim to keep TravelKyo available at all times. However, we cannot guarantee uninterrupted access.

The website may occasionally be unavailable because of maintenance, technical issues, or circumstances beyond our control.

14. Limitation of Liability

To the maximum extent permitted by law, TravelKyo shall not be liable for indirect, incidental, special, or consequential losses arising from:

  • Use of our website.
  • Delays or cancellations.
  • Changes to experiences.
  • Third-party services.
  • Technical problems.
  • Circumstances beyond our reasonable control.

Nothing in these Terms limits liability where the law does not allow such a limitation.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using TravelKyo, you acknowledge that you have read our Privacy Policy.

16. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in India.

17. Changes to These Terms

TravelKyo may update these Terms & Conditions from time to time.

The revised version will be published on this page with an updated “Last Updated” date.

Continued use of our website after changes means you accept the updated Terms.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

TravelKyo

🌐 Website: https://travelkyo.com

📧 Email: contact@travelkyo.com

🕘 Support Hours: Monday – Sunday, 9:00 AM – 9:00 PM (IST)